CONSUMER AWARENESS
Airline to pay Rs 2 lakh
New Delhi: Low-fare airline JetLite has been directed by a consumer forum here to pay Rs 2 lakh as compensation to a flyer, who could not travel from Delhi to Hazaribagh in Jharkhand for a family function because of sudden cancellation of his flight. New Delhi Consumer Disputes Redressal Forum directed the airline to compensate for the harassment caused to Vinod Kumar Singhal and his seven family members in February 2007 and pulled it up for citing fog as a reason for cancellation of the flight. “It appears that opposite party (JetLite) is taking shelter of early morning fog conditions with weather report,” a bench presided by Justice C K Chaturvedi said, while noting that the first reply of the airline did not mention fog as reason for cancellation of flight.
New Delhi: Low-fare airline JetLite has been directed by a consumer forum here to pay Rs 2 lakh as compensation to a flyer, who could not travel from Delhi to Hazaribagh in Jharkhand for a family function because of sudden cancellation of his flight. New Delhi Consumer Disputes Redressal Forum directed the airline to compensate for the harassment caused to Vinod Kumar Singhal and his seven family members in February 2007 and pulled it up for citing fog as a reason for cancellation of the flight. “It appears that opposite party (JetLite) is taking shelter of early morning fog conditions with weather report,” a bench presided by Justice C K Chaturvedi said, while noting that the first reply of the airline did not mention fog as reason for cancellation of flight.
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