MONTH THAT WAS
At least 19 dead in prison riot in Mexico
MEXICO CITY: At least 19 people were killed in a riot that erupted in a prison in northen Mexico, a top security official said. The rioting that was sparked by rivalries among prison gangs also left 26 others injured, according to Jorge Torres, the public security secretary in the Mexican state of Durango. All the victims were inmates at the prison that is located in the town of Gomez Palacio. Torres said the situation at the penitentiary, which holds 1,081 inmates, was now "relatively calm." But he warned the overall atmosphere at the jail was tense, calling it "a time bomb" waiting to explode. As many as 15 people were killed in the penitentiary over the past several months, according to Torres.
MEXICO CITY: At least 19 people were killed in a riot that erupted in a prison in northen Mexico, a top security official said. The rioting that was sparked by rivalries among prison gangs also left 26 others injured, according to Jorge Torres, the public security secretary in the Mexican state of Durango. All the victims were inmates at the prison that is located in the town of Gomez Palacio. Torres said the situation at the penitentiary, which holds 1,081 inmates, was now "relatively calm." But he warned the overall atmosphere at the jail was tense, calling it "a time bomb" waiting to explode. As many as 15 people were killed in the penitentiary over the past several months, according to Torres.
Poor service costs Indian biz $ 2.46bn
NEW DELHI: Even as corporate India is trying to ward off impacts of financial downturn, a survey has said business in India are losing around Rs 11,500 crore per year due to poor customer services, which in turn is translating into reduced customer spending.
In India alone, businesses lose more than USD 2.46 billion per year due to poor customer service, over the web, in the contact centre, or via mobile devices as consumers abandon transactions or end relationships when companies do not meet their expectations, the survey by greenfield Online said.
The survey said businesses in Australia, New Zealand and India suffer significant losses amounting to USD 5.6 billion per year due to poor customer service.
"While in most cases the individual will turn to a competitor for the business, in a surprising number of instances—over 30 per cent – the customer simply decides not to spend any money, an individual decision that potentially undermines local economies," the survey added.
In India, 56 per cent of respondents said they have ended a relationship due to poor customer service, and 50 per cent had an experience that made them more likely to do so in the past year. About 72 per cent of the total respondents in Australia and New Zealand said that they have ended a relationship due to poor customer service.
Due to bad customer service, the average value of a relationship that was ended in India stood at USD 121.81 and the average consumer ended nearly 2 relationships.
The survey further highlighted that automated self service was an issue for the respondents in the three countries, and in India, consumer feel the most challenging communication channel is live contact centre agents (35 per cent), followed by e-mail (14 per cent), automated self-service (12 per cent) and SMS (11 per cent).
NEW DELHI: Even as corporate India is trying to ward off impacts of financial downturn, a survey has said business in India are losing around Rs 11,500 crore per year due to poor customer services, which in turn is translating into reduced customer spending.
In India alone, businesses lose more than USD 2.46 billion per year due to poor customer service, over the web, in the contact centre, or via mobile devices as consumers abandon transactions or end relationships when companies do not meet their expectations, the survey by greenfield Online said.
The survey said businesses in Australia, New Zealand and India suffer significant losses amounting to USD 5.6 billion per year due to poor customer service.
"While in most cases the individual will turn to a competitor for the business, in a surprising number of instances—over 30 per cent – the customer simply decides not to spend any money, an individual decision that potentially undermines local economies," the survey added.
In India, 56 per cent of respondents said they have ended a relationship due to poor customer service, and 50 per cent had an experience that made them more likely to do so in the past year. About 72 per cent of the total respondents in Australia and New Zealand said that they have ended a relationship due to poor customer service.
Due to bad customer service, the average value of a relationship that was ended in India stood at USD 121.81 and the average consumer ended nearly 2 relationships.
The survey further highlighted that automated self service was an issue for the respondents in the three countries, and in India, consumer feel the most challenging communication channel is live contact centre agents (35 per cent), followed by e-mail (14 per cent), automated self-service (12 per cent) and SMS (11 per cent).
Hasina for reopening Bangla- India train
DHAKA :In a bid to boost bilateral trade and people-to-people contacts, Premier Sheikh Hasina has favoured re
opening of the Bangladesh-India passenger train services in the routes which remained severed since 1965, a year after the two sides re-launched a rail link between Dhaka and Kolkata. "We want to resume rail communications by connecting all severed rail lines for facilitating the traders to transport their commodities and other people for their easy movement," Hasina was quoted by the state-run BSS news agency as telling a high-profile 50-member Federation of Indian Chambers of Commerce and Industry (FICCI) delegation here last night.
DHAKA :In a bid to boost bilateral trade and people-to-people contacts, Premier Sheikh Hasina has favoured re
opening of the Bangladesh-India passenger train services in the routes which remained severed since 1965, a year after the two sides re-launched a rail link between Dhaka and Kolkata. "We want to resume rail communications by connecting all severed rail lines for facilitating the traders to transport their commodities and other people for their easy movement," Hasina was quoted by the state-run BSS news agency as telling a high-profile 50-member Federation of Indian Chambers of Commerce and Industry (FICCI) delegation here last night.Police in search of ‘Scarecrow Bandit’
CHICAGO: A bank robber who likes to dress-up as a scarecrow is on the run! A 6-foot tall, 250-pound dark haired man, who dresses like a scarecrow, with mud painted on his face complete with a broomstich on his robbery spree, has been dubbed as the "Scarecrow Bandit", by the Hoffman Estates Police. The innovative robber has already hit two northwest suburban facilities, waving a sawed- off wooden broomstick while demanding cash, FBI officials said. The thief robbed a Citibank in Hoffman Estates in late June, smearing his face with mud and additionally shielding his face with a full brimmed, camouflaged coloured floppy hat, officials said, the Chicago Tribune reported.
CHICAGO: A bank robber who likes to dress-up as a scarecrow is on the run! A 6-foot tall, 250-pound dark haired man, who dresses like a scarecrow, with mud painted on his face complete with a broomstich on his robbery spree, has been dubbed as the "Scarecrow Bandit", by the Hoffman Estates Police. The innovative robber has already hit two northwest suburban facilities, waving a sawed- off wooden broomstick while demanding cash, FBI officials said. The thief robbed a Citibank in Hoffman Estates in late June, smearing his face with mud and additionally shielding his face with a full brimmed, camouflaged coloured floppy hat, officials said, the Chicago Tribune reported.
Qaida offshoot threatens China
BEIJING :AN offshoot of a secessionist group with ties to al-Qaida is threatening revenge for the deaths of Muslim Uighurs in clashes with Chinese earlier this month, a US group that monitors militant Web sit
es said.
The Washington- based SITE Intelligence Group said a video released this week by the Turkistan Islamic Party condemned the July 5 violence between Chinese and Uighurs in the Xinjiang region which stemmed from an earlier brawl over the deaths of two Uighurs in southern China.
Seyfullah, commander of the Turkistan Islamic Party, said in the video that the two incidents were examples of "genocide" perpetrated by the Chinese government. "Know that this Muslim people have men who will take revenge for them," he said in the message, which was issued on jihadist forums.
It was flagged and translated by SITE a day later. "Soon, the horsemen of Allah will attack you, Allah willing. So lie in wait; indeed, we lie in wait with you."
The July 5 unrest began in Xinjiang’s capital of Urumqi, where a peaceful protest by Uighur residents turned violent after it was stopped by police. The Uighurs went on a rampage, smashing windows, burning cars and beating Han Chinese, the nation’s dominant ethnic group.
Two days later, the Han took to the streets and attacked Uighurs. The government has said the rioting killed 192 people and injured 1,721.
BEIJING :AN offshoot of a secessionist group with ties to al-Qaida is threatening revenge for the deaths of Muslim Uighurs in clashes with Chinese earlier this month, a US group that monitors militant Web sit
es said.The Washington- based SITE Intelligence Group said a video released this week by the Turkistan Islamic Party condemned the July 5 violence between Chinese and Uighurs in the Xinjiang region which stemmed from an earlier brawl over the deaths of two Uighurs in southern China.
Seyfullah, commander of the Turkistan Islamic Party, said in the video that the two incidents were examples of "genocide" perpetrated by the Chinese government. "Know that this Muslim people have men who will take revenge for them," he said in the message, which was issued on jihadist forums.
It was flagged and translated by SITE a day later. "Soon, the horsemen of Allah will attack you, Allah willing. So lie in wait; indeed, we lie in wait with you."
The July 5 unrest began in Xinjiang’s capital of Urumqi, where a peaceful protest by Uighur residents turned violent after it was stopped by police. The Uighurs went on a rampage, smashing windows, burning cars and beating Han Chinese, the nation’s dominant ethnic group.
Two days later, the Han took to the streets and attacked Uighurs. The government has said the rioting killed 192 people and injured 1,721.
MTNL’S TRUMP SIM kit just for Rs 40
In an endeavor to be the most cost effective service provider MTNL Mumbai has introduced a new Trump SIM kit at just Rs 40/- which offers very attractive call charges to the customer. The calls on MTNL local network during night time (between 11:00 pm to 06:00am) will be charged just 5 paise per minute while calls at other times at 30 paise per min. The call charges to other local network are at 60 paise per min and STD just Rs 1 per min, however call charges to MTNL Delhi network, will be 90 paise per min. SIM kit has free talk time of Rs 15 with validity of 120 days. "Don’t miss the opportunity, now talk more with MTNL Trump.
In an endeavor to be the most cost effective service provider MTNL Mumbai has introduced a new Trump SIM kit at just Rs 40/- which offers very attractive call charges to the customer. The calls on MTNL local network during night time (between 11:00 pm to 06:00am) will be charged just 5 paise per minute while calls at other times at 30 paise per min. The call charges to other local network are at 60 paise per min and STD just Rs 1 per min, however call charges to MTNL Delhi network, will be 90 paise per min. SIM kit has free talk time of Rs 15 with validity of 120 days. "Don’t miss the opportunity, now talk more with MTNL Trump.
One woman dies every 5 minutes during delivery
NEW DELHI: EVERY five minutes, a women dies in India while delivering a child. According to a report prepared by Centre for Reproductive Rights which was released, the maternal mortality in the country i
s 301 per one lakh live births. "Every five minutes, roughly one maternal death occurs in India," the report said. UN special Repporteur on Health Anand Grover said that in most cases, such deaths "are avoidable" and called for empowerment of women at the civil society, must work for empowerment of women at the grassroot level," he said. Legal Advisor of Centre for Reproductive Rights, New York, Melisa Upreti said "it is a matter of shame for the government of India which has failed to provide basic nutrition and health care for women.
NEW DELHI: EVERY five minutes, a women dies in India while delivering a child. According to a report prepared by Centre for Reproductive Rights which was released, the maternal mortality in the country i
s 301 per one lakh live births. "Every five minutes, roughly one maternal death occurs in India," the report said. UN special Repporteur on Health Anand Grover said that in most cases, such deaths "are avoidable" and called for empowerment of women at the civil society, must work for empowerment of women at the grassroot level," he said. Legal Advisor of Centre for Reproductive Rights, New York, Melisa Upreti said "it is a matter of shame for the government of India which has failed to provide basic nutrition and health care for women.Evils of wife bashing to be taught in British schools
LONDON: UK students as young as five will now be taught the evils of ‘wife beating’ and need to maintain healthy relationship to reduce violence against women and young girls. The initiative by Equalities Minister Harriet Harman to introduce statutory lessons in ‘educating children and young people about healthy, nonviolent relationships’ will be part of the Ntional Curriculum, the MailOnline reported. The lessons will be taught in Personal, Social and Health Education (PSHE) classes, which are attended by children from the age of five. Teachers will also be given new guidance on tackling‘gender bullying’.
LONDON: UK students as young as five will now be taught the evils of ‘wife beating’ and need to maintain healthy relationship to reduce violence against women and young girls. The initiative by Equalities Minister Harriet Harman to introduce statutory lessons in ‘educating children and young people about healthy, nonviolent relationships’ will be part of the Ntional Curriculum, the MailOnline reported. The lessons will be taught in Personal, Social and Health Education (PSHE) classes, which are attended by children from the age of five. Teachers will also be given new guidance on tackling‘gender bullying’.
Employees have no right of special leave: SC
NEW DELHI : The Supreme Court has ruled that government employees cannot seek special leave as a matter of right as the same is dependent on the exigencies of the administrations. "Special leave is not a matter of right vested in the employee. It depends on the administrative exigensies," a bench of Justices SH Kapadia and Aftab Alam said while striking down a direction passed by Punjab and Haryana High Court. The apex court held that an employee cannot claim the right merely because his contemporaries or others have been extended similar relief.
"In our view, these are matters which fall in the category of administrative exigencies and this court cannot sit in appeal thereon," the bench said. The High Court had directed the government to grant special leave of five years to Sanjay Kumar Bansal. Bansal had approached the high court after the government refused to grant him special leave due to shortage of doctors. Government employees normally enjoy special leave facilities extending up to five years. The high court while passing the direction had accepted the view of Bansal that the government had discriminated against him by not granting him special leave though the same was granted earlier to others.
NEW DELHI : The Supreme Court has ruled that government employees cannot seek special leave as a matter of right as the same is dependent on the exigencies of the administrations. "Special leave is not a matter of right vested in the employee. It depends on the administrative exigensies," a bench of Justices SH Kapadia and Aftab Alam said while striking down a direction passed by Punjab and Haryana High Court. The apex court held that an employee cannot claim the right merely because his contemporaries or others have been extended similar relief.
"In our view, these are matters which fall in the category of administrative exigencies and this court cannot sit in appeal thereon," the bench said. The High Court had directed the government to grant special leave of five years to Sanjay Kumar Bansal. Bansal had approached the high court after the government refused to grant him special leave due to shortage of doctors. Government employees normally enjoy special leave facilities extending up to five years. The high court while passing the direction had accepted the view of Bansal that the government had discriminated against him by not granting him special leave though the same was granted earlier to others.
Mush to stay put in exile, says aide
ISLAMABAD : FORMER military ruler Pervez Musharraf has "conceded to his exile in London" and made up his mind not to return to Pakistan in the wake of the Supreme Court’s verdict that the emergency imposed by him in 2007 was unconstitutional, according to one of his close aides.
Musharraf has also given up his plans to enter the political arena as the odds are against him, senior PML-Q leader Faisal Saleh Hayat, who served as a federal minister in the former President’s regime, said.
ISLAMABAD : FORMER military ruler Pervez Musharraf has "conceded to his exile in London" and made up his mind not to return to Pakistan in the wake of the Supreme Court’s verdict that the emergency imposed by him in 2007 was unconstitutional, according to one of his close aides.
Musharraf has also given up his plans to enter the political arena as the odds are against him, senior PML-Q leader Faisal Saleh Hayat, who served as a federal minister in the former President’s regime, said.
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